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4x more replies in the app than by text

Messages workers
actually answer.

One-to-one chats, team inboxes and blasts to the right list, in your branded app and by text. Every message lands on the worker record, so the next recruiter sees the whole conversation.

Book a demo →See the worker app

Texting and in-app messaging are included in the platform price

Why the app beats texting

Texts get ignored. Group texts get muted.
Your own app gets answered.

4xmore replies from workers in the app than by text
96%of worker messages to agencies arrive in the app
40M+messages and notifications sent on the platform

Every way your branches talk to workers

One place for the conversation, whoever picks it up next.

Can I pick up Saturday?

Yes. Offer sent, tap to accept.

Accepted ✓

One to one

A direct line to their recruiter.

Workers message the recruiter they know. Replies arrive as app notifications, with text as the fallback.

PayrollOnboardingDock crewNight shift

Team inboxes

No more “who do I ask?”

Workers message a team, and whoever is on picks it up with the history in front of them.

38matched workers, one message

Blasts

Fill a shift with one message.

Send to a list built from skills, location, availability or a client site.

Reminder: shift tomorrow 6am at Dock 4.

Confirmed 👍

Hours missing for Tuesday. Add them here.

Automatic

Reminders that send themselves.

Shift reminders, missing-hours nudges and document requests go out on their own through Playbooks.

Acme FabricationRoster?✓
AgencySent✓

Clients

Clients message you in the portal.

Questions about a roster or a timesheet stay next to the roster and the timesheet.

On the record

The whole conversation, where the next recruiter can see it

When a recruiter is out or moves on, the history stays with the agency.

  1. 1
    Blast goes to 38 matched workersSkills, distance and availability decide the list
    9:42pm
  2. 2
    Replies land in the team inboxApp notification first, text as the fallback
    9:48pm
  3. 3
    Recruiter confirms the two fastestOffer accepted in the app, shift on their schedule
    7:05am
  4. 4
    Every message saved on each worker recordSearchable later for disputes, audits and handovers
    Always

In their words

What agencies say about it

“The messaging feature in [our] app is allowing us to book more shifts. We can more quickly get out to people, and they’re talking to us in the same place that they’re seeing the shift.”
Owner
“Using the blasts has been a game changer.”
Director of client development
100%of portal clients said communication improved
“I’m a huge supporter of the client portal. We have 60% of our clients using it, and 100% of them said that it improved communication with [us].”
Owner

Questions

Questions about messaging

Something else? Ask us on a call.

Is texting included?

Yes. Texting and in-app messaging are both in the platform price.

Do workers need the app to get messages?

No. Workers without the app get a text. Workers with the app get a notification, which is where most replies come from.

Can a worker message a team instead of one person?

Yes. Workers can message a team inbox or an individual recruiter.

Where are messages stored?

On the worker record in ActivateStaff, alongside calls, placements and documents.

Can clients message us too?

Yes, through the client portal.

See a blast fill a shift

Bring a real open order and we will show you how it goes out and what comes back.

Book a 30-minute call