ActivateStaff FAQ
What is Staffing Technology
What is a staffing platform?
A staffing platform is a unified technology solution that connects recruiters, candidates, and clients in one place. It typically includes a recruiter dashboard, mobile app for candidates, and self-serve portal for clients to streamline hiring, communication, and onboarding.
How is a staffing platform different from an ATS?
An Applicant Tracking System (ATS) helps manage job applicants, while a staffing platform goes further. It includes tools for client collaboration, mobile experiences for candidates, and operational workflows that support the full staffing process—not just hiring.
What are the benefits of using a staffing platform?
The benefits of staffing platforms are that they help agencies reduce manual tasks, improve communication, and improve metrics like fill rates, time to fill, and no-shows. They also enhance candidate and client satisfaction by offering a more modern and transparent experience.
What is a client self-serve portal?
A staffing client self-serve portal provides staffing agencies’ customers a secure way to manage job orders, review candidates, and approve timesheets—all without back-and-forth emails or phone calls. It reduces friction and speeds up decision-making.
Why is a mobile app important for candidates?
A mobile app is important for candidates because it allows them to apply, communicate, complete onboarding documentation, update availability, and submit timesheets from their phone. This increases engagement, improves responsiveness, and enhances fill rates.
What features should I look for in a staffing platform?
The features to look for when selecting a staffing platform are:
- ATS/CRM functionality
- Candidate mobile app
- Client portal
- Automated workflows
- Real-time communication tools
- Integration with payroll, scheduling, and job boards
- Time to implement
- Training & support timelines along with available resources
Why does automation matter in staffing?
Automation matters in staffing as it eliminates time-consuming tasks like resume screening, interview scheduling, and data entry. This frees recruiters to spend more time with clients and candidates, improving outcomes for all parties.
What is SPaaS?
SPaaS (Staffing Platform as a Service) is a cloud-based staffing tech model. It provides agencies with scalable, ready-to-use software that can be customized and integrated—without having to build their own solution from scratch.
How can staffing platform help my agency grow?
A modern staffing platform will help your agency grow by ensuring scalability and allow you to be competitive in a fast-changing market. It reduces operational bottlenecks, improves placement speed, and enables a better user experience for candidates, clients and recruiters.
What staffing tech trends are shaping 2025?
Staffing agency technology trends in 2025 include AI-driven matching, mobile-first candidate experiences, client transparency through portals, and integrated end-to-end platforms that reduce tech stack complexity.
Are mobile staffing platforms used for W2 or 1099 PRN or both?
Yes, staffing platforms can be used for both W2 employees and 1099 contractors if that particular platform supports it. Ensure you ask potential vendors if they support both W2 and 1099 workers.
How are shifts created in staffing platforms?
The best platforms allow clients and recruiters to add shifts so that an agency can defer to the clients’ preference. It also allows recruiters to update/change if needed.
How do staffing platforms and AI assess a candidates’ competence?
Staffing platforms can assess candidate competence by filtering best-fit candidates based on skills, certifications, experience, location and availability. AI is also capable of doing basic interview scheduling and assessments. Recruiters can then connect live with the best matches should this be a needed for the selection process.
What is the process of moving from one staffing platform to another – aka migrating to a new platform?
The process of migrating from one staffing platform to another involves mapping workflows, and developing a rollout plan in advance. It is important to ask each organization what that migration will look like in advance and how long the training and implementation process is.
What are key metrics to track using a staffing platform?
Key metrics to track using a staffing platform include candidate show up rates (no-show rates), passive talent placement, daily candidate use of mobile app, speed to fill, # of candidates reached per position, cycle time (time to fill), fill rate, and redeployment rates. To understand the success of your deployment, identify these data points before you deploy the platform and again 3 & 6 months later.
How do you get recruiters to transition from manual / traditional systems to a staffing platform?
To successfully get recruiters to transition from traditional recruiting methods to a platform with automation, is to “show, don’t tell”. When recruiters see the results, user adoption increases.
Are staffing platforms / technologies more difficult to use for smaller companies?
No, staffing platforms should be easy to deploy and use for both small and large agencies. The best platforms can get any size organization trained and garnering benefits within days (not weeks!).