Case Study:
Building Better Client Relationships with a Staffing Platform
Learn how an events and hospitality firm reduced no-shows by 30% and revolutionized its client experience with a staffing platform.
About Headway Workforce Solutions
Headway Workforce Solutions, established in 1974, is a nationwide staffing agency providing customized workforce solutions to meet the needs of events and hospitality venues across the US. Acquired by Staffing 360 Solutions, Inc., an international staffing company with operations in the US and UK, Headway plans to expand the use of their staffing platform usage throughout larger parts of their business in the US.
This case study will explore how Headway successfully implemented ActivateStaff’s staffing platform to create an all-in-one solution from worker onboarding to payroll, provide a self-service tool for clients to manage their workforce and reduce candidate no-show rates by 20 to 30 percent.
Headway
Goal
When their timekeeping and scheduling tool, ShiftGig, was acquired, Headway made the decision to go all-in on mobile technology. They made it their goal to find a sleek, streamlined and adaptable solution that would revolutionize the way both their workforce and clients experienced their services.
Solution
Headway embraced mobile technology and partnered with ActivateStaff to provide a solution that would offer their clients flexibility, streamline scheduling, payroll, ROI tracking and handle staffing for large-scale events.
Result
The Headway team has seen a significant decrease in candidate no-shows (20-30%) since the launch of their app. The client portal feature has been especially valuable, allowing clients to manage job schedules and view timekeeping and payroll information.
The batch schedule upload feature and flexible scheduling options have also been beneficial for managing events and ensuring a qualified and available workforce at all times.
Case Study:
Streamlining candidate, client and recruiter operations in one place
Learn how an events and hospitality firm reduced no-shows by 30% and revolutionized its client experience with a staffing platform.
About Headway
Headway Workforce Solutions, established in 1974, is a nationwide staffing agency providing customized workforce solutions to meet the needs of events and hospitality venues across the US. Acquired by Staffing 360 Solutions, Inc., an international staffing company with operations in the US and UK, Headway plans to expand the use of their staffing platform usage throughout larger parts of their business in the US.
This case study will explore how Headway successfully implemented ActivateStaff’s staffing platform to create an all-in-one solution from worker onboarding to payroll, provide a self-service tool for clients to manage their workforce and reduce candidate no-show rates by 20 to 30 percent.
Case Study:
Building Better Client Relationships with a Staffing Platform
Learn how an events and hospitality firm reduced no-shows by 30% and revolutionized its client experience with a staffing platform
About Headway
Headway Workforce Solutions, established in 1974, is a nationwide staffing agency providing customized workforce solutions to meet the needs of events and hospitality venues across the US. Acquired by Staffing 360 Solutions, Inc., an international staffing company with operations in the US and UK, Headway plans to expand the use of their staffing platform usage throughout larger parts of their business in the US.
This case study will explore how Headway successfully implemented ActivateStaff’s staffing platform to create an all-in-one solution from worker onboarding to payroll, provide a self-service tool for clients to manage their workforce and reduce candidate no-show rates by 20 to 30 percent.
Headway
Goal
When their timekeeping and scheduling tool, ShiftGig, was acquired, Headway made the decision to go all-in on mobile technology. They made it their goal to find a sleek, streamlined and adaptable solution that would revolutionize the way both their workforce and clients experienced their services.
Solution
Headway embraced mobile technology and partnered with ActivateStaff to provide a solution that would offer their clients flexibility, streamline scheduling, payroll, and ROI tracking, and handle staffing for large-scale events.
Result
Discover how our staffing platform transformed Headway’s operations by downloading our full case study.
Decreased candidate no-show rates
By creating set schedules with an assigned workforce or using open shift schedules that allow their work pool to self-select
Self-service tool for clients
Locations managed at a single event venue
The platform enables Headway to oversee large events by streamlining their operations and speeding up the entire process.